Shipping Policy
Shipping Policy describes the terms and conditions related to the shipping and delivery of products ordered from our website. Please read this policy carefully before making a purchase. By placing an order, you agree to comply with the terms outlined below.
- Shipping Methods and Delivery Timeframes: We strive to deliver your products in a timely manner. The available shipping methods, estimated delivery timeframes, and associated costs will be displayed during the checkout process. Please note that delivery times may vary depending on factors such as product availability, shipping destination, and carrier delays.
- Order Processing Time: After receiving your order, we will initiate the processing and packaging of your items. Order processing time includes verifying the order details, conducting quality checks, and preparing the shipment. Please allow 4 business days for order processing before the shipment is dispatched. Order processing time may vary depending on the complexity of the order and the availability of the product(s).
- Shipment Confirmation and Tracking: Once your order has been shipped, we will send you a shipment confirmation email containing the tracking details of your package. You can use the provided tracking number to monitor the progress of your shipment through our website or the carrier's tracking system.
- Shipping Destinations: We currently offer shipping to addresses almost all over India. If your shipping address falls outside the designated areas, please contact our customer support to inquire about alternative arrangements or availability of shipping to your location.
- Shipping Costs: The shipping costs associated with your order will be calculated based on factors such as the shipping method selected, package weight, dimensions, and the destination address. The applicable shipping charges will be displayed during the checkout process before you confirm your order.
- Customs and Import Duties: International shipping is not done.
- Shipping Errors or Damaged Shipments: In the rare event that your shipment arrives damaged or there is an error with the products received, please contact our customer support within 10 days of receiving the order. We may require photographic evidence or additional information to facilitate the resolution process. We will make every effort to rectify the issue promptly and ensure your satisfaction.
- Address Accuracy: It is essential to provide accurate and complete shipping information when placing an order. Please review the shipping address details carefully before confirming your purchase. We will not be held responsible for any shipping delays or delivery failures arising from incorrect or incomplete address information provided by the customer.
- Delays and Force Majeure: While we strive to meet the estimated delivery timeframes, there may be circumstances beyond our control that can cause delays. These include but are not limited to natural disasters, severe weather conditions, transportation disruptions, or any other unforeseen events. In such cases, we will keep you informed about the situation and make every effort to minimize the impact on your order.
- Order Cancellation and Modification: If you need to cancel or modify your order after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped. Once the order has been dispatched, cancellation or modification may not be possible.